Billing and plans

Open Billing to see your current plan, access status, billing dates, and receipt history. The pricing page shows the current price for each plan and billing interval.

Plans and live access

You can configure and preview one project before subscribing. Live popups, the live install script, and installation checks require trial or paid access.

Starter supports one project and includes PopupNeko branding. Growth supports five projects and allows PopupNeko branding removal. Both offer monthly and yearly billing. Use the current pricing page for prices rather than treating an old screenshot or receipt as a current quote.

If your account has complimentary access, Billing identifies the granted plan. Complimentary plans do not have a normal recurring billing interval or Stripe management controls.

Start a trial

Eligible accounts can select the 14-day Starter trial from pricing. It requires payment details, and the trial starts when checkout is completed, not when you finish setting up your project.

The trial option is available only without prior subscription/trial history. Turning the Starter trial option off, or selecting Growth, starts a paid subscription instead. Review checkout's amount and dates before confirming.

During a trial, live access is available and review imports have the trial allowance. See review import allowances.

Change your plan or start paid access

Use pricing's plan action or Manage Billing to enter the appropriate billing flow. The available action depends on your current plan, interval, trial, and payment state.

If you choose to end a trial early, the confirmation shows the immediate amount before payment. A successful payment enables paid access; a payment requiring authentication can send you to Stripe to finish. A declined payment does not count as a successful conversion.

Review Stripe's confirmation for the exact amount and effective date of plan or interval changes. Return to PopupNeko afterward so Billing can refresh its synchronized status.

Cancel or update payment details

Open Manage Billing to manage a supported subscription in Stripe. Canceling at the end of a paid period or trial retains access until the displayed end date. Billing then shows Access valid until rather than the next renewal.

Updating or deleting a project does not cancel your subscription. Use the billing management flow to stop future subscription renewal.

Payment recovery and locked access

If an account has previously paid and enters payment recovery, Billing can show Grace period - Payment Required while access remains available. Update the payment method promptly. The displayed grace date reflects the expected recovery window; the synchronized billing state determines access.

A failed first payment after a trial can remove access immediately. Accounts with locked access show an inactive/payment-required state. Saved configuration remains, but live popups and new cost-bearing imports require restored access.

If a completed payment or cancellation is not reflected immediately, return from Stripe to PopupNeko and refresh Billing. Do not repeatedly create new checkout sessions to force a status update.

Receipts

Billing lists non-zero paid receipts from a rolling three-year history, with 12 per page. Eligible non-refunded payments can open an official receipt optimized for printing or saving as PDF.

Refunded rows retain the original paid amount and indicate refund status; they do not open the same official receipt view. Zero-dollar trial invoices are not paid receipt entries. Your current plan and historical receipts can differ after a plan change.